Van Ngo

Lead UI/UX & Product Designer

UI/UX and Product Designer with 10+ years of experience across editorial publishing, real estate development, and healthcare. Currently lead designer at a health-insurance SaaS startup full-time, while co-founding InnoGEV, a software startup, on the side. I bring print-trained visual precision into digital product work, integrate AI throughout the design process, and deliver end-to-end from research to working prototype.

vanngographic@gmail.com 469.658.5059 LinkedIn vanngo.net
01

Professional Experience

InnoGEV
Dallas, TX
Dec 2025 – Present
Lead UI/UX Designer & Co-Founder (Freelance)
  • Co-founded a software startup and led all design and branding — including company identity, website, and product design across 2 client applications
  • Designed end-to-end UX for a barber CRM and payment platform — conducting industry research, defining user flows for 3+ user types, and building a full UI from wireframes to high-fidelity prototype
  • Designed a live auction scraper application for a client, replacing manual video monitoring with a real-time data interface — reducing employee effort and error rate significantly
  • Integrated AI throughout both products — using it for user research, industry analysis, rapid prototyping, and solo-developing a functional local demo with live data tables presented directly to the client
  • Delivered full-stack design-to-demo independently, from concept through working prototype
834 Labs
Richardson, TX
Oct 2024 – Present
Lead UI/UX Designer (Full-time)
  • Lead UI/UX designer on a health insurance SaaS platform serving 10,000+ users across 5 distinct user roles — owning end-to-end design from research and journey mapping through high-fidelity UI and developer handoff
  • Designed 5 products total, including a CRM application and full website rework
  • Built the company’s first design system from scratch — a comprehensive component library used across all 5 products
  • Defined all user roles, permissions, and critical flows across the platform; created logos and brand identities for multiple internal applications
  • Co-developed and deployed a production form currently in active companywide use
  • Used Claude for research synthesis and rapid prototyping, Gemini for proof-of-concept generation — cutting prototype delivery from days to hours while maintaining full design quality
Agora Tutoring
Remote
Jun 2024 – Sept 2024
UI/UX Intern — Springboard
  • Conducted user interviews and heuristic evaluations, identifying and resolving friction points that drove a 20% increase in user onboarding completion.
  • Delivered high-fidelity mockups and complex user flows balancing student-centric usability with aggressive business growth objectives.
Servitas
Dallas, TX
Oct 2022 – Oct 2024
Graphic Designer
  • Operated as sole in-house designer for a real estate development firm specializing in workforce and student housing
  • Designed and produced all RFP and RFQ bid packages — branded booklets, presentations, and print/digital collateral for competitive bids
  • Rebranded the company’s entire bid presentation suite, contributing to a 75% bid win rate on competitive proposals
  • Managed full production workflow independently from concept through printready file delivery
Living Magazine
Rockwall, TX
Nov 2014 – Oct 2021
Junior Designer → Senior Designer
  • Produced magazine layouts, feature spreads, and print-ready files for a regional editorial publication over 7 years
  • Developed deep expertise in typography, layout systems, color theory, and print production standards
  • Built a visual precision and consistency discipline — now foundational to every UI system and design component I create
02

Technical Skills

Design & Research
Human-Centered DesignAtomic Design SystemsRapid PrototypingWireframingUser InterviewsUsability TestingHeuristic Evaluation
AI & Prompt Engineering
Agentic AI FlowsIntent-Based UIClaudeGeminiLLM-Driven UX WritingAI-Augmented PrototypingPredictive WorkflowsVibe Coding
Tools
Figma (Expert)PhotoshopIllustratorXDFramerJira
Collaboration
Agile / ScrumCross-Functional LeadershipProduct StrategyEngineering PartnershipStakeholder Management
Development
HTML / CSSResponsive DesignVibe CodingAI-to-Production Builds
Languages
EnglishVietnamese
03

How I Work

01
I lead with research, not opinions

Every major design decision has a justification beyond "I think." I run stakeholder interviews, workflow audits, and heuristic evaluations before touching a frame. When I push back on scope creep or a bad UX decision, I bring the data — which means it rarely turns into a debate.

02
I design systems, not screens

A polished single screen is a deliverable. A design system that lets engineers ship new features without a design bottleneck is a product. I've built three Atomic Design-based component libraries from scratch and structured them so new feature requests take days, not sprints.

03
I close the gap between design and engineering

I speak the language of components, states, and edge cases. I've co-developed and deployed production code. My prototypes are close enough to production that handoff is a diff, not a translation — which means fewer misinterpretations and faster shipping.

04
I work best when design is in the room early

Not brought in to style a decision that's already been made. I want to be in the early conversations — shaping scope, questioning assumptions, and making sure the design problem is defined correctly before anyone starts building.

04

Education

Springboard Bootcamp
UI/UX Design Certification — 700+ Hours
2024
The Art Institute of Dallas
Bachelor of Fine Arts in Graphic Design
2014