Van Ngo.
UI/UX & Product Designer.
Over ten years across editorial, real estate and health insurance SaaS. Currently leading design for a 10,000-user health insurance platform while co-founding independent products. Print-trained precision, AI integrated from research to working prototype.
Download the PDF ↓Experience01
Oct 2024 to present
Lead UI/UX Designer, 834 Labs
Richardson, Texas. Full-time.
- Lead designer for a health insurance SaaS serving 10,000+ users across five roles, owning discovery, journey mapping, high-fidelity UI and developer handoff.
- Built the company’s first design system in Figma: brand, color tokens, typography and a full component library, now adopted across all five products.
- Designed and shipped a role-based contracting form for agency and independent agents that replaced a multi-step form with one page, takes 100+ submissions a week and sends correct data to the CRM.
- Designed and built an internal commission audit: a Python script Claude runs against each carrier’s files, with pass, warning and fail results that show engineers where a check failed. Cut hours of Excel review to minutes, covered 16 carriers at handoff, and engineering built it into their internal tools.
- Defined roles, permissions and critical flows across the platform; created logos and brand identities for internal applications.
- Cut prototype cycles from days to hours using Claude and Gemini for research synthesis, prototyping and proof-of-concept builds.
Dec 2025 to present
Lead Designer and Co-founder, InnoGEV
Dallas, Texas. Independent.
- Co-founded InnoGEV and led all design across the brand, website and two client applications, from concept to working prototype.
- Designed the full UX for a barber CRM and payment platform across three user types.
- Designed and built QueueReaper, a scraper and lead pipeline that turns a live auction feed into data so nobody has to watch it by hand, in React, Python and PostgreSQL. Demoed and approved for development by the client.
Mar 2022 to Oct 2024
Graphic Designer, Servitas
Dallas, Texas
- Sole in-house designer for a real estate development firm, owning the full production workflow from concept to print-ready delivery.
- Rebranded the bid presentation suite, contributing to a 75 percent win rate on competitive RFP and RFQ proposals.
Sep 2021 to Jan 2022
Graphic Designer, Texas Title
Dallas, Texas
- In-house designer for a real estate title company, producing branded and transactional collateral on high-volume, fast-turnaround deadlines.
Oct 2015 to Sep 2021
Junior to Senior Designer, Living Magazine
Rockwall, Texas
- Advanced from Junior to Senior Designer over six years, developing the typography, layout systems and precision that now underpin every UI component I build.
- Produced feature spreads and print-ready files for a regional editorial publication on tight production deadlines.
Skills02
Design and researchHuman-centered designDesign systemsRapid prototypingWireframingUser interviewsUsability testingHeuristic evaluation
AIAgentic AI flowsClaudeGeminiAI-augmented prototypingLLM-driven UX writingAI to production builds
Tools and developmentFigma (expert)PhotoshopIllustratorInDesignFramerJiraHTML / CSSResponsive design
CollaborationAgile / ScrumCross-functional leadershipProduct strategyEngineering partnershipStakeholder management
How I work03
01I lead with research, not opinions
Stakeholder interviews, workflow audits and heuristic evaluations before I touch a frame. When I push back, I bring the data, so it rarely turns into a debate.
02I design systems, not screens
I have built three component libraries and structured them so new features start from parts that already exist.
03I close the gap between design and engineering
I speak components, states and edge cases, and I build working apps myself. My prototypes are close enough to production that handoff is a diff, not a translation.
04I work best when design is in the room early
Shaping scope, questioning assumptions and defining the problem before anyone starts building.
Education04
- 2024UI/UX Design Certification, Springboard700+ hours, including a live client project with Agora Tutoring
- 2014Bachelor of Fine Arts in Graphic DesignThe Art Institute of Dallas